Refunds policy
Student refund agreement
| Refund % of the aggregate amount of the fees paid under Course Fees and Miscellaneous Fees | If the student's written notice of withdrawn is received: |
|---|---|
| 100% (SGD $550) | ("Maximum Refund") More than [70] days before the Course Commencement Date |
| 90% | Before, but not more than [70] days before the Course Commencement Date |
| 50% | After, but not more than [28] days after the Course Commencement Date |
| 0% (No refund) | More than [28] days after the Course Commencement Date |
Related documents
New students
Total refund
Where an offer of a place is withdrawn, a visa denied or the University is unable to provide a course, all tuition fees are fully refundable. If the offer was made on the basis of incorrect or incomplete information supplied by the applicant/ student, the University reserves the right to retain 10 per cent of the tuition fee for one semester. For prospective students with conditional offers, if conditions stipulated in the letter of offer cannot be met, all tuition fees are fully refundable.
Partial refund
New students who, after accepting an offer of a place, give at least 10 weeks' notice prior to commencement of the semester that they are unable to take up the offer, will receive a refund of tuition fees paid, less an administrative fee of SG$550. New students who, after accepting an offer of a place, give less than 10 weeks' notice prior to commencement of the semester that they are unable to take up the offer, will receive a refund of tuition fees paid, less 10 per cent of tuition fees for one semester. New students who withdraw from their enrolled course after the commencement of the semester, but prior to the census date*, will receive a refund of 50 per cent of tuition fees paid for that semester. New students with an initial enrollment greater than 75 credits in the semester, who subsequently reduce their study load to 75 credits for any reason prior to the census date*, will receive a credit of the tuition fees paid in respect of the unit/s from which they have withdrawn. The credit shall be used towards future studies in the University.
No refund
Where fraudulent or forged documentation has been presented, the full first semester tuition fee will be retained by the University. New students who withdraw from a course, or units, after the census date* are not eligible for a refund.
Continuing students
Total refund
Continuing students who, after completion of the enrolment process, subsequently withdraw from their course prior to the commencement of the semester, will not incur a fee liability.
Partial refund
Continuing students who completely withdraw from their course prior to the census date* will receive a refund of 50 per cent of tuition fees paid for the semester. Continuing students with an initial enrolment greater than 75 credits in the study period, who subsequently reduce their study load to 75 credits for any reason prior to the census date*, will receive a credit of the tuition fees paid in respect of the unit/s from which they have withdrawn. This credit shall be used towards future studies at the University.
No refund
Continuing students who withdraw from a course or units after the census date* are not eligible for a refund. Tuition fees will be refunded in accordance with these agreements. Please note that it is the student's responsibility to ensure that when requesting a refund the appropriate withdrawal from a course/unit form has been lodged with the University.
Appeal against refund
In the event that a student is dissatisfied with the outcome of the refund, a written appeal can be made to the admissions office at Curtin Singapore.
* Census date for courses is four weeks after commencement of class.
Special Circumstances
In special circumstances the Pro Vice-Chancellor or nominee may vary the amount of any refund provided. If a larger refund is approved, an administration fee (up to SG$550) may still be charged.
Extension study refund agreement
- If a unit is withdrawn before the commencement of the trimester the student is eligible for a refund less a 10% administrative fee.
- If a unit is withdrawn after the commencement of the trimester and prior to the census date, the tuition fee paid in respect of the unit withdrawn, will be retained as credit towards the next study period. If the student submits an Application for Refund of fees form for the withdrawn unit, the student is eligible for a 50% refund.
- If a unit is withdrawn after the census date the student is not eligible for a refund.
Tuition fees will be refunded in accordance with these Agreements. Please note that it is the student's responsibility to ensure that when requesting a refund the appropriate withdrawal from a course/unit form has been lodged with Curtin Singapore.
Student Protection Scheme
One important aspect of CaseTrust for Education is the Student Protection Scheme (SPS), which aims to protect students against loss of tuition fees due to malpractice by the course providers. It is compulsory for international students and is an optional choice for local students.
The SPS serves to protect the international and local students' fees in the event that a PEO is unable to continue operations due to insolvency and/or regulatory closure. Furthermore, the SPS protects the student if the PEO fails to pay penalties or to return fees to students arising from judgements made against it by the Singapore Courts.
Curtin Singapore has put in place the Student Tuition Fee Insurance as its SPS for international and local students. The Student Tuition Fee Insurance offers insured students protection against the following events:
- Loss of tuition fees paid in advance by the insured student to Curtin Singapore and not refunded, if the student cannot start or complete his/her course as a result of Curtin Singapore becoming insolvent or being required by the Singapore authorities to stop operations.
- Curtin Singapore failure to pay sum awarded by Singapore Courts to the insured student, where such award relates to a dispute between Curtin Singapore and the insured student on tuition fees paid by the insured student to Curtin Singapore.
- S$10,000 benefit payable covering the insured student's accidental death or total permanent disability by accident.
Certificate of Student Insurance
Upon payment of the insurance premium, LONPAC Insurance BHD will issue a Certificate of Student Insurance directly to the insured student. For the upcoming Edutrust certification, the Student Protection Scheme (SPS) will henceforth be called Fee Protection Scheme (FPS). Curtin Singapore adopts the Fee Protection Scheme (FPS).
For more information on CaseTrust for Education and SPS, please refer to the following links:
- About CaseTrust for Education
- Education Excellence in Singapore
- Fee Protection Scheme Master Insurance policy [.pdf 35KB]
For more information about the Council for Private Education, EduTrust, and the Enhanced Registration Framework please visit the Council for Private Education website.
